Casual Tech Retail Advisor

Narooma; Sydney; Hybrid; AUD 40,000 - 57,000; Part time

Benefits offered by this job

Staff discount 25%

Counselling services

Flexible rosters

Diversity initiatives

Job summary

Optus in Bondi Junction is seeking a Casual Retail Service Consultant who loves helping people and thrives in a lively, supportive team. You will explore our range of tech products, uncover customer needs, and deliver personalised solutions with energy and care.

Join a welcoming environment with flexible rosters, staff discounts and wellbeing support. You’ll contribute to memorable customer experiences and build lasting relationships across our store team.

Qualifications

• Understand customer needs and deliver genuine support to drive great outcomes.
• Explain tech concepts clearly and guide customers to solutions.
• Listen with empathy, act with integrity, and turn challenges into practical help.
• Navigate difficult enquiries with composure and empathy to reach the best outcome.
• Build connections with teammates and foster a customer-first environment.

Responsibilities

• Explore our range of tech products and services and share knowledge in a simple, helpful way.
• Bring your personality to uncover customer needs and deliver personalised solutions.
• Work as one team to create a warm, welcoming environment where customers feel supported.

Skills

Customer needs

Genuine support

Tech explainer

Empathy under pressure

Team player

Job description

Optus in Bondi Junction is seeking a Casual Retail Service Consultant who loves helping people and thrives in a lively, supportive team. You will explore our range of tech products, uncover customer needs, and deliver personalised solutions with energy and care.

Join a welcoming environment with flexible rosters, staff discounts and wellbeing support. You’ll contribute to memorable customer experiences and build lasting relationships across our store team.