Casual Tech & Customer Experience Consultant | Flexible

Optus; Cumberland; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

25% off Optus products

Exclusive discounts with retail-partn

Wellbeing support and counselling 24/7

Job summary

Optus is seeking a Casual Retail Service Consultant to join the Auburn team. Be the face of Optus, delivering standout customer experiences and helping customers understand tech products with a simple, friendly approach.

You’ll bring your personality to uncover customer needs and deliver personalised solutions, while working as one team to create a welcoming store environment where every customer feels supported.

Qualifications

• Customer-centric mindset delivering genuine support.
• Ability to explain tech simply and helpfully.
• Calm, empathetic problem solving under pressure.

Responsibilities

• Be the face of Optus, delivering standout customer experiences.
• Explore our range of tech products and services, and share knowledge in a simple, helpful way.
• Bring your personality to uncover customer needs and deliver personalised solutions.
• Work as one team to create a warm, welcoming environment where customers feel supported.

Skills

Service Superpower

Tech Explorer

Problem Solving Pro

Composure Under Pressure

Team Spirit

Job description

Optus is seeking a Casual Retail Service Consultant to join the Auburn team. Be the face of Optus, delivering standout customer experiences and helping customers understand tech products with a simple, friendly approach.

You’ll bring your personality to uncover customer needs and deliver personalised solutions, while working as one team to create a welcoming store environment where every customer feels supported.