Casual Tech & Customer Experience Consultant

Singtel; Melbourne; Sur place; Confidential; Plein temps

Avantages offerts par ce poste

25% off Optus products

Exclusive discounts with retailPARTN

Employee networks and diversity

Counselling & support services 24/7

Flexible rosters

Résumé du poste

Optus is seeking a vibrant Casual Retail Service Consultant to join the Eastland team. If you love helping customers and bringing positive energy to every interaction, this role is for you. You’ll be the face of Optus in-store, delivering standout customer experiences with optimism and genuine care.

As part of a supportive crew, you’ll explore our range of tech products, explain solutions simply, and tailor recommendations to customer needs. Flexible rosters and wellbeing support are on offer.

Qualifications

• Customer needs understanding and genuine support.
• Ability to explain tech in simple terms.
• Empathy and integrity in handling challenges.
• Calm, practical solutions under pressure.
• Collaborative, customer‑first mindset.

Responsabilités

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, and share knowledge in a simple, helpful way.
• Uncover customer needs and deliver personalised solutions that brighten their day.
• Work as one team to create a welcoming environment where customers feel supported.

Connaissances

Service Superpower

Tech Explorer

Problem Solving Pro

Composure Under Pressure

Team Spirit

Description du poste

Optus is seeking a vibrant Casual Retail Service Consultant to join the Eastland team. If you love helping customers and bringing positive energy to every interaction, this role is for you. You’ll be the face of Optus in-store, delivering standout customer experiences with optimism and genuine care.

As part of a supportive crew, you’ll explore our range of tech products, explain solutions simply, and tailor recommendations to customer needs. Flexible rosters and wellbeing support are on offer.