Casual Tech Retail Concierge

Singtel Group; Auburn; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

25% off Optus products

Exclusive discounts with retail and a

Wellbeing support (counselling)

Job summary

Optus Auburn is seeking a Casual Retail Service Consultant to join the team. You’ll be the face of Optus, delivering standout customer experiences and helping customers explore our range of tech products with clarity and care.

You’ll uncover customer needs, tailor personalised solutions, and contribute to a welcoming in-store atmosphere. Flexible rosters and a supportive team surround you as you help customers feel valued.

Qualifications

• Experience in delivering friendly, proactive customer service.
• Ability to explain tech products in simple terms.
• Comfort with handling tricky inquiries with calm and empathy.

Responsibilities

• Be the face of Optus, delivering standout customer experiences.
• Explain tech products and services clearly to customers.
• Uncover customer needs and deliver personalised solutions.
• Support teammates to create a welcoming store environment.

Skills

Customer service

Tech guidance

Empathy

Team player

Problem solving

Tools

POS systems

Job description

Optus Auburn is seeking a Casual Retail Service Consultant to join the team. You’ll be the face of Optus, delivering standout customer experiences and helping customers explore our range of tech products with clarity and care.

You’ll uncover customer needs, tailor personalised solutions, and contribute to a welcoming in-store atmosphere. Flexible rosters and a supportive team surround you as you help customers feel valued.