Casual Scheduling Officer

Unisson Disability; Sydney; Hybrid; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Salary packaging options

On-site parking

Annual leave loading 17.5%

Wherefit subscription

Wellbeing leave

Employee referral program

Discounted health cover

Free flu vaccinations

Birthday & milestones

Flexible working options

Training and development

Counselling service

Job summary

Unisson Disability in Sydney is seeking a Scheduling Officer for a 6 to 12 month period, with both full-time and part-time options. You will roster and allocate staff to shifts across Sydney, the Central Coast and Hunter regions, in line with the SCHADS award and relevant legislation.

The role involves managing the Scheduling System, participating in on-call rotations, data entry, and collaborating with client services to ensure staff availability and continuity of support.

Qualifications

• Experience rostering staff under SCHADS award and regulatory requirements.
• Strong communication and problem-solving abilities.
• Willingness to participate in flexible working hours.

Responsibilities

• Roster staff to shifts across Sydney, Central Coast and Hunter regions.
• Ensure shifts comply with SCHADS award and relevant legislation.
• Answer calls professionally and maintain client records.
• Update schedules in the Scheduling System and send confirmations.
• Participate in on-call rotation and rotate between early and late shifts.
• Minimise unfilled shifts by pro-active planning and reporting.

Skills

Communication

Time management

Rostering experience

Flexibility

Job description

CASUAL SCHEDULING OFFICER

• Great opportunity to join a growing organisation dedicated to managing our workforce effectively

• Hybrid working Opportunities

• Not-For-Profit Salary Packaging options available for all staff (up to $15,900/pa)

WHO WE ARE:

Unisson Disability is a dynamic, values driven organisation that has been supporting people with a disability since 1924. We are passionate and committed to creating possibilities for the people we support to live, grow & develop their own best life, while having fun, enjoying our job within a great company environment.

WHAT WE OFFER:

• Salary Packaging Options

• On-site parking

• Annual Leave Loading at 17.5%

• Wherefit Subscription

• Additional Wellbeing Leave and options to cash out Annual Leave

• Employee Referral Program

• Discounted Health Cover

• Free Flu Vaccinations

• Birthday and Milestone Celebrations

• Flexible Working Options

• Emphasis on Individualised Training and Development

• Access to professional counselling service for employees and their immediate family

• Collaborative and positive working culture

ROLE RESPONSIBILITIES:

We are looking for full -time and part -time Scheduling Officers to join our Scheduling Team for 6 to 12 months. You would be responsible for scheduling our support staff across our services located across Sydney, Central Coast and Hunter region. The responsibilities of the position include:

• Being responsible for maintaining rosters and allocating staff to vacant shifts in compliance with the SCHADS award and other relevant legislation.

• Ensuring calls to the Scheduling Team are answered in a professional and customer-focused manner.

• Working with Client Services to ensure records and documentation is complete, up to date and easily accessible to ensure clients have suitable staff assigned to them.

• Being available to work a rotating roster with shifts between the operating hours of 5:00am and 11:00pm, potentially including weekends.

• Being available to participate in the on-call rotation between 11:00pm and 5:00am.

• Creating and updating schedules on the Scheduling System with shift requests, allocation of Direct Support Professionals (DSPs) to clients and send confirmations and service descriptions to DSPs.

• Responding to internal shift requests from client services within a reasonable timeframe.

• Using relevant reports to determine shift requirements several weeks in advance to proactively minimise unfilled shifts.

• Ensuring correct information is recorded with data entry into relevant systems.

• Maintaining all relevant administration records, systems, reports and general documentation up to date and in accordance with Unisson Disability’s policies and procedures.

• Establishing a good rapport with internal stakeholders, including DSPs and TLs, through communication and building professional relationships to allow for successful scheduling and to minimise unfilled shifts.

• Partnering with client services leaders to understand the specific needs for staffing.

• Attending planning meetings to collaborate and provide recommendations on changes to forecasts/schedules to meet client services and staffing needs. Considers the requirements of the clients and service.

• Ensuring that scheduling complies with changes to the relevant regulations and awards.

• Reducing reliance of agency staff use and over-time.

• Ensuring continuity of support for clients.

• Mitigating operational and clinical risk when scheduling.

OUR IDEAL CANDIDATE:

• Sound communication and problem-solving skills.

• Excellent time management with a creative, solution focused mindset.

• Rostering experience - SCHADS exposure highly desirable.

• Willingness to participate in flexible working hours.

Unisson Disability is a person-centred organisation. We believe that every person has a story. This applies not only to the people we support, but also to our approach to the people we employ. With a continuous focus on team building, leadership coaching and ongoing training, we seek to create a working environment that's unified with our core purpose: promoting everyone's ability to live a great life. Our promise to our team members is that we will help you develop your personal strengths and grow in your role. Unisson Disability is an equal opportunity employer and provides a smoke free environment.

All our staff are required to hold an NSW driver’s license (P2/full). As we work with vulnerable people, the successful candidate will also be required to undergo a NDIS Worker Screening Check.