Casual Retail Tech & Service Consultant

Optus

Ipswich City

On-site

AUD 41,000 - 55,000

Part time

14 days+

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Benefits offered by this job

25% off Optus products
Exclusive partner discounts
Wellbeing support 24/7
Flexible rosters

Job summary

Optus is hiring a casual Retail Service Consultant in Ipswich to deliver exceptional customer experiences. You’ll help customers explore a wide range of tech products and services while bringing your personality, empathy and problem-solving skills to every interaction.

Join a supportive team with flexible rosters, enjoy benefits including staff discounts on Optus products, 24/7 wellbeing support, and a culture that values diversity and inclusion across all backgrounds.

Qualifications

  • Experience delivering standout customer experiences with courtesy and optimism.
  • Ability to explain tech products in simple, helpful terms.
  • Empathetic problem-solving and calm handling of tricky enquiries.
  • Strong teamwork and customer-first mindset.

Responsibilities

  • Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
  • Explore our range of tech products and services, and share your knowledge in a way that's simple, helpful and accessible.
  • Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day.
  • Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.

Skills

Customer service
Tech explorer
Problem solving
Composure under pressure
Team spirit

Job description

Optus is hiring a casual Retail Service Consultant in Ipswich to deliver exceptional customer experiences. You’ll help customers explore a wide range of tech products and services while bringing your personality, empathy and problem-solving skills to every interaction.

Join a supportive team with flexible rosters, enjoy benefits including staff discounts on Optus products, 24/7 wellbeing support, and a culture that values diversity and inclusion across all backgrounds.

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