Casual Telco Retail & Tech Advisor - Flexible Rosters

Singtel Group; Ipswich City; On-site; AUD 33,000 - 39,000; Full time

Benefits offered by this job

25% off Optus products

Wellbeing resources 24/7

Flexible rosters

Job summary

Optus in Ipswich is seeking a casual Retail Service Consultant to greet customers, explain tech products simply, and tailor solutions with a friendly, helpful approach. You’ll thrive on assisting diverse customers and creating memorable experiences.

Join a supportive team, enjoy flexible rosters, employee discounts, confidential wellbeing resources, and a culture that values inclusion and customer-first service across our store network.

Qualifications

• Understanding customer needs and delivering genuine support.
• Able to explain tech simply and guide to solutions.
• Calm, empathetic problem solving under pressure.
• Strong teamwork and customer-first mindset.

Responsibilities

• Be the face of Optus, delivering standout customer experiences.
• Explore our tech products and share knowledge simply.
• Uncover customer needs and tailor personalised solutions.
• Work as one team to create a welcoming environment.

Skills

Service excellence

Tech explorer

Problem solving

Composure under pressure

Team spirit

Job description

Optus in Ipswich is seeking a casual Retail Service Consultant to greet customers, explain tech products simply, and tailor solutions with a friendly, helpful approach. You’ll thrive on assisting diverse customers and creating memorable experiences.

Join a supportive team, enjoy flexible rosters, employee discounts, confidential wellbeing resources, and a culture that values inclusion and customer-first service across our store network.