Casual Tech-Savvy Retail Consultant | Flexible Hours

Optus; Sydney; On-site; AUD 40,000 - 57,000; Full time

Benefits offered by this job

25% off Optus products

Exclusive partner discounts

Counselling & wellbeing support 24/7

Flexible rosters

Employee networks (Culture Connect, EY

Yarn First Nations

Job summary

Optus is seeking a casual Retail Service Consultant to join our Wariewood team. You will deliver standout customer experiences, explore tech products, and deliver personalised solutions in a welcoming environment.

You’ll bring empathy, strong communication, and the ability to thrive in a busy retail setting. The role offers flexible rosters, supportive team culture, and staff discounts across Optus products and partners.

Qualifications

• You understand customer needs and deliver genuine support.
• You break down tech concepts for customers and guide to solutions.
• You stay calm and resolve issues with empathy and integrity.
• You handle challenging inquiries confidently and respectfully.
• You collaborate with teammates to create a customer‑first environment.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism and care.
• Explain our tech products clearly and help customers choose the right solutions.
• Uncover customer needs and deliver personalised solutions that brighten their day.
• Work as one team to create a welcoming environment where customers feel supported.

Skills

Service Superpower

Tech Explorer

Problem Solving Pro

Composure Under Pressure

Team Spirit

Job description

Optus is seeking a casual Retail Service Consultant to join our Wariewood team. You will deliver standout customer experiences, explore tech products, and deliver personalised solutions in a welcoming environment.

You’ll bring empathy, strong communication, and the ability to thrive in a busy retail setting. The role offers flexible rosters, supportive team culture, and staff discounts across Optus products and partners.