Casual Retail Tech & Service Consultant

Optus; Fraser Coast Regional; On-site; AUD 41,000 - 55,000; Full time

Benefits offered by this job

25% off Optus products

Counselling services 24/7

Flexible rosters

Job summary

Optus is seeking a vibrant Casual Retail Service Consultant to join the Broadbeach (Pacific Fair) team. If you love helping people, thrive in being part of a supportive crew, and bring positive energy to every interaction, we’d love to have you on board!

As the face of Optus, you’ll explore our range of tech products, deliver personalised solutions, and help customers feel welcomed. Flexible rosters and wellbeing support accompany great perks.

Qualifications

• Ability to understand customer needs and deliver genuine support.
• Comfort with explaining tech products in simple terms.
• Empathetic, calm and respectful in challenging situations.

Responsibilities

• Be the face of Optus, delivering standout customer experiences with optimism and care.
• Explore our range of tech products and share knowledge in a simple, helpful way.
• Uncover customer needs and deliver personalised solutions.
• Foster a warm, welcoming team environment where customers feel supported.

Skills

Customer service

Tech savvy

Communication

Empathy

Job description

Optus is seeking a vibrant Casual Retail Service Consultant to join the Broadbeach (Pacific Fair) team. If you love helping people, thrive in being part of a supportive crew, and bring positive energy to every interaction, we’d love to have you on board!

As the face of Optus, you’ll explore our range of tech products, deliver personalised solutions, and help customers feel welcomed. Flexible rosters and wellbeing support accompany great perks.