Retail Tech Guide — Customer-Centric, Flexible & Team-Driven
Optus Enterprise
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Benefits offered by this job
Job summary
Optus Enterprise in Broadbeach (Pacific Fair) is seeking a vibrant Casual Retail Service Consultant to help customers select the right tech solutions and deliver standout service.
You’ll explore our range of products, tailor recommendations, and create a welcoming shopping experience with flexible rosters.
Join a team that values integrity, collaboration and customer-first energy, with perks like product discounts and wellbeing support.
Qualifications
- Service Superpower: understand customer needs, deliver genuine support, and let phenomenal service drive outcomes.
- Tech Explorer: enjoy helping customers make sense of tech and guide them to solutions.
- Problem Solving Pro: listen with empathy, act with integrity, and turn challenges into practical solutions.
- Composure Under Pressure: stay confident handling enquiries with empathy and respect.
- Team Spirit: build connections with teammates and create a customer-first environment.
Responsibilities
- Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
- Explore our range of tech products and services, and share your knowledge in a way that’s simple, helpful and accessible.
- Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day.
- Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.
Skills
Job description
Optus Enterprise in Broadbeach (Pacific Fair) is seeking a vibrant Casual Retail Service Consultant to help customers select the right tech solutions and deliver standout service.
You’ll explore our range of products, tailor recommendations, and create a welcoming shopping experience with flexible rosters.
Join a team that values integrity, collaboration and customer-first energy, with perks like product discounts and wellbeing support.
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