Casual Retail & Tech Concierge

Singtel Group; Gold Coast City; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

25% off Optus products

Exclusive retail partner discounts

Flexible rosters

Wellbeing support services

Job summary

Optus, Australia’s leading telecommunications provider, is seeking a Casual Retail Service Consultant for our Helensvale and Coomera teams. If you love helping people and bring positive energy to every interaction, we’d love to have you on board!

Join a supportive crew, enjoy flexible rosters and exclusive product discounts as you guide customers through tech solutions with a friendly, customer-first approach.

Qualifications

• You understand customer needs and deliver genuine support.
• You explain tech products in simple, helpful terms.
• You solve problems with calm, practical solutions.
• You stay composed under pressure with a customer-first mindset.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, and share your knowledge in a way that's simple, helpful and accessible.
• Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day.
• Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.

Skills

Service Superpower

Tech Explorer

Problem Solving Pro

Composure Under Pressure

Team Spirit

Job description

Optus, Australia’s leading telecommunications provider, is seeking a Casual Retail Service Consultant for our Helensvale and Coomera teams. If you love helping people and bring positive energy to every interaction, we’d love to have you on board!

Join a supportive crew, enjoy flexible rosters and exclusive product discounts as you guide customers through tech solutions with a friendly, customer-first approach.