Casual Tech & Retail Consultant – Flexible Hours

Optus Enterprise; Melton; On-site; AUD 41,000 - 55,000; Part time

Benefits offered by this job

25% off Optus products

Exclusive discounts with retail партн—

Counselling and support services 24/7

Flexible rosters

Employee-led networks and diversity..

Job summary

Optus is seeking a vibrant Casual Retail Service Consultant for our Melton West team. If you love helping people and bring positive energy to every interaction, you’ll thrive in our supportive crew.

You’ll be the face of Optus, delivering standout customer experiences while exploring our tech products and guiding customers to simple, personalised solutions. Flex rosters and wellbeing support are among the benefits.

Qualifications

• Strong customer service orientation and the ability to understand and respond to customer needs.
• Ability to explain tech in simple terms and guide customers to solutions.
• Calm under pressure with a respectful, empathetic approach.
• Collaborative team player who supports colleagues and creates a welcoming environment.

Responsibilities

• Be the face of Optus and deliver standout customer experiences.
• Explore our range of tech products and services and share knowledge simply and helpfully.
• Uncover customer needs and deliver personalised solutions.
• Work with the team to maintain a warm, welcoming store environment.

Skills

Customer service

Tech explorer

Problem solving

Composure under pressure

Team spirit

Job description

Optus is seeking a vibrant Casual Retail Service Consultant for our Melton West team. If you love helping people and bring positive energy to every interaction, you’ll thrive in our supportive crew.

You’ll be the face of Optus, delivering standout customer experiences while exploring our tech products and guiding customers to simple, personalised solutions. Flex rosters and wellbeing support are among the benefits.