Casual Retail Tech Consultant — Flexible Rosters

Singtel

Ballina Shire

On-site

Confidential

Part time

7 days ago
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Benefits offered by this job

25% off Optus products
Exclusive discounts with retail партн
Counselling and wellbeing support (24/

Job summary

Optus is seeking a Casual Retail Service Consultant to join the Ballina team. You will be the face of Optus, delivering standout customer experiences with optimism and genuine care. Explore our tech range, understand needs, and deliver personalised solutions within a welcoming team environment.

Flexibility and strong customer service are key, with wellbeing and employee support programs available alongside competitive rosters.

Qualifications

  • Service Superpower: understand customer needs, deliver genuine support, drive outcomes.
  • Tech Explorer: help customers make sense of tech and find solutions.
  • Problem Solving Pro: listen with empathy, act with integrity, offer practical solutions.
  • Composure Under Pressure: handle difficult enquiries with empathy and respect.
  • Team Spirit: build connections, support teammates, foster a customer-first environment.

Responsibilities

  • Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
  • Explore our range of tech products and services, and share knowledge in a simple, helpful way.
  • Bring your personality to uncover customer needs and deliver personalised solutions.
  • Work as one team, crafting a welcoming environment where customers feel supported.

Skills

Customer empathy
Tech explorer
Problem solving
Composure under pressure
Team spirit

Job description

Optus is seeking a Casual Retail Service Consultant to join the Ballina team. You will be the face of Optus, delivering standout customer experiences with optimism and genuine care. Explore our tech range, understand needs, and deliver personalised solutions within a welcoming team environment.

Flexibility and strong customer service are key, with wellbeing and employee support programs available alongside competitive rosters.

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