Casual Retail Tech & Customer Experience Pro

Singtel; Central Highlands Regional; On-site; Confidential; Full time

Benefits offered by this job

Pay rate

Product discounts

Counselling services

Flexible rosters

Job summary

Optus is seeking a Casual Retail Service Consultant for the Willows team in Queensland. You will be the face of Optus, delivering standout customer experiences and guiding customers through our range of tech products with clear explanations.

Bring a service mindset, enjoy helping people, and thrive in a supportive team that values positive energy and flexible rosters. Enjoy perks and staff discounts while assisting customers with tailored solutions.

Qualifications

• Strong customer-service mindset.
• Ability to explain tech in simple terms.
• Empathetic and respectful communication.

Responsibilities

• Be the face of Optus, delivering standout customer experiences.
• Help customers explore tech products and explain options simply.
• Identify needs and provide personalised solutions.
• Contribute to a welcoming team environment.

Skills

Service superpower

Tech explorer

Problem solving

Composure under pressure

Team spirit

Job description

Optus is seeking a Casual Retail Service Consultant for the Willows team in Queensland. You will be the face of Optus, delivering standout customer experiences and guiding customers through our range of tech products with clear explanations.

Bring a service mindset, enjoy helping people, and thrive in a supportive team that values positive energy and flexible rosters. Enjoy perks and staff discounts while assisting customers with tailored solutions.