Tech & Telecom Retail Concierge (Casual)

Optus Enterprise; Central Highlands Regional; On-site; AUD 44,000 - 52,000; Part time

Benefits offered by this job

Pay: $35 per hour

Product discounts

Diversity networks

Counselling services

Flexible rosters

Job summary

Optus is seeking a vibrant Casual Retail Service Consultant for our Willows team in Queensland. You will be the face of Optus, delivering outstanding customer experiences and sharing knowledge about our range of tech products in a simple, accessible way.

Bring your personality to uncover customer needs and provide personalised solutions, while contributing to a warm, team-driven store atmosphere. Flexible rosters and wellbeing support enhance this role.

Qualifications

• Customer-focused service mindset required.
• Ability to explain tech in simple terms to customers.
• Empathetic, calm, and solution-oriented when helping customers.

Responsibilities

• Be the face of Optus in-store, delivering standout customer experiences.
• Introduce and explain Optus tech products and services clearly.
• Identify customer needs and tailor personalised solutions.
• Collaborate with the team to create a welcoming, friendly store environment.

Job description

Optus is seeking a vibrant Casual Retail Service Consultant for our Willows team in Queensland. You will be the face of Optus, delivering outstanding customer experiences and sharing knowledge about our range of tech products in a simple, accessible way.

Bring your personality to uncover customer needs and provide personalised solutions, while contributing to a warm, team-driven store atmosphere. Flexible rosters and wellbeing support enhance this role.