Casual Retail Tech & Customer Concierge

Optus

Queensland

On-site

AUD 39,000 - 52,000

Full time

4 days ago

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Benefits offered by this job

25% off Optus products

Exclusive staff discounts

Free counselling & 24/7 support

Flexible rosters

Job summary

Optus is seeking a vibrant Casual Retail Service Consultant to join our busy team in Queensland. You’ll be the face of Optus, delivering warm, helpful service while you explore our range of tech products and services.

You’ll work as part of a supportive crew, bring genuine energy to every customer interaction, and help customers find personalised tech solutions in a welcoming store environment. If you love helping people and thrive in a team, this flexible role offers rosters that fit life

Qualifications

You understand how to deliver genuine support and guide customers to solutions.
You break down tech concepts so customers can make informed choices.
You stay calm and professional when handling challenging inquiries.
You contribute to a friendly store environment and help teammates succeed.

Responsibilities

Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
Explore our range of tech products and services, and share your knowledge in a way that's simple, helpful and accessible.
Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day.
Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.