Casual Retail Tech & Customer Experience Pro

Narooma; Australian Capital Territory; On-site; AUD 40,000 - 57,000; Part time

Benefits offered by this job

25% off Optus products

Flexible rosters

Counselling and support services 24/7

Job summary

Optus is seeking a Casual Retail Service Consultant in Gungahlin. You will be the face of Optus, delivering standout customer experiences and helping customers with tech solutions. Join a supportive team and bring energy to every interaction.

You’ll explore our range of products, translate tech into simple guidance, and build genuine connections with customers while maintaining a welcoming store atmosphere.

Qualifications

• Customer-focused service skills
• Ability to explain tech simply
• Calm under pressure

Responsibilities

• Be the face of Optus and deliver standout customer experiences
• Explain tech products and help customers choose
• Understand customer needs and provide personalized solutions
• Contribute to a warm, welcoming store environment

Skills

Customer service

Tech literacy

Problem solving

Empathy & communication

Teamwork

Job description

Optus is seeking a Casual Retail Service Consultant in Gungahlin. You will be the face of Optus, delivering standout customer experiences and helping customers with tech solutions. Join a supportive team and bring energy to every interaction.

You’ll explore our range of products, translate tech into simple guidance, and build genuine connections with customers while maintaining a welcoming store atmosphere.