Casual Retail Tech Consultant - Canberra

Singtel Group; Canberra; On-site; AUD 30,000 - 36,000; Part time

Benefits offered by this job

25% off Optus products

Exclusive discounts with retail партн

Free counselling and 24/7 support

Flexible rosters

Job summary

Optus is seeking a Casual Retail Service Consultant in Canberra to deliver outstanding customer experiences with optimism and genuine care. You will guide customers through our range of tech products and services, translating complex tech into simple, practical solutions while maintaining a welcoming environment.

You’ll thrive in a supportive team, bring your personality to life, and help customers feel valued throughout every interaction. Flexible rosters support your lifestyle.

Qualifications

• You understand customer needs and deliver genuine support.
• You explain tech simply and guide customers to solutions.
• You stay calm and empathetic under pressure.
• You work with teammates to create a welcoming customer-first environment.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, and share your knowledge in a way that’s simple, helpful and accessible.
• Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day.
• Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.

Job description

Optus is seeking a Casual Retail Service Consultant in Canberra to deliver outstanding customer experiences with optimism and genuine care. You will guide customers through our range of tech products and services, translating complex tech into simple, practical solutions while maintaining a welcoming environment.

You’ll thrive in a supportive team, bring your personality to life, and help customers feel valued throughout every interaction. Flexible rosters support your lifestyle.