Casual Tech Retail Consultant – Flexible Hours

Optus; Sydney; On-site; AUD 40,000 - 57,000; Full time

Benefits offered by this job

25% off Optus products

Exclusive discounts with retail/brand

Employee-led networks and diversity

Free counselling and 24/7 support

Flexible rosters

Job summary

Optus is seeking a Casual Retail Service Consultant to join our Gungahlin team. You’ll deliver standout customer experiences, share knowledge of our tech range, and tailor solutions to individual needs in a welcoming store environment.

Be part of a supportive crew that values diversity, flexibility, and community engagement, with access to wellbeing services and employee networks across Optus.

Qualifications

• Understanding customer needs and delivering genuine support.
• Explaining tech clearly and guiding to solutions.
• Empathetic, ethical, and practical problem solving.
• Staying calm and respectful under pressure.
• Building connections and teamwork to put customers first.

Responsibilities

• Be the face of Optus, delivering standout customer experiences.
• Explore and explain our tech range; share knowledge accessibly.
• Uncover needs and deliver personalised solutions.
• Work as one team to create a welcoming environment.

Skills

Service superpower

Tech explorer

Problem solving

Composure under pressure

Team spirit

Job description

Optus is seeking a Casual Retail Service Consultant to join our Gungahlin team. You’ll deliver standout customer experiences, share knowledge of our tech range, and tailor solutions to individual needs in a welcoming store environment.

Be part of a supportive crew that values diversity, flexibility, and community engagement, with access to wellbeing services and employee networks across Optus.