Casual Retail Tech & Service Consultant

Singtel Group; Australian Capital Territory; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

25% off Optus products

Exclusive retailer discounts

Wellbeing support services

Flexible rosters

Job summary

Optus in Canberra's Gungahlin region is hiring a Casual Retail Service Consultant to assist customers with mobile, broadband and digital solutions. You will welcome customers, share product knowledge clearly and tailor solutions to individual needs, all while contributing to a friendly team culture.

You’ll thrive in an energetic retail setting, delivering memorable experiences and supporting one another to meet daily goals. Flexible rosters apply.

Qualifications

• Understanding customer needs and delivering genuine support.
• Explaining tech products clearly and guiding customers to solutions.
• Handling challenging inquiries with empathy and practical solutions.

Responsibilities

• Be the face of Optus, delivering standout customer experiences with optimism and care.
• Explore our range of products and service options, sharing knowledge simply and accessibly.
• Uncover customer needs and deliver personalised solutions that brighten their day.
• Foster a warm, welcoming team environment where customers feel supported.

Skills

Service Superpower

Tech Explorer

Problem Solving Pro

Composure Under Pressure

Team Spirit

Job description

Optus in Canberra's Gungahlin region is hiring a Casual Retail Service Consultant to assist customers with mobile, broadband and digital solutions. You will welcome customers, share product knowledge clearly and tailor solutions to individual needs, all while contributing to a friendly team culture.

You’ll thrive in an energetic retail setting, delivering memorable experiences and supporting one another to meet daily goals. Flexible rosters apply.