Casual Retail Tech & Customer Care Specialist — Flexible Rosters

Optus; Dapto; On-site; AUD 33,000 - 39,000; Part time

Benefits offered by this job

25% off Optus products

Counselling services (wellbeing)

Flexible rosters

Job summary

Optus is looking for a vibrant Casual Retail Service Consultant to join our Dapto team. You will be the face of Optus, helping customers with products and services while delivering memorable service experiences.

Bring your personality, curiosity and a passion for tech to understand customer needs and offer practical solutions. Enjoy flexible rosters and perks as part of a supportive team environment.

Qualifications

• Strong customer service mindset with the ability to explain tech simply.
• Ability to relate to customers and tailor solutions to their needs.
• Resilience and composure when handling challenging inquiries.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, and share your knowledge in a way that's simple, helpful and accessible.
• Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day.
• Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.

Skills

Customer service

Tech knowledge

Problem solving

Calm under pressure

Team player

Job description

Optus is looking for a vibrant Casual Retail Service Consultant to join our Dapto team. You will be the face of Optus, helping customers with products and services while delivering memorable service experiences.

Bring your personality, curiosity and a passion for tech to understand customer needs and offer practical solutions. Enjoy flexible rosters and perks as part of a supportive team environment.