Casual Retail Tech Concierge — Customer-First Service

Singtel; Northern Beaches Council; On-site; Confidential; Full time

Benefits offered by this job

25% off Optus products

Discounts with retail partners

Counselling services 24/7

Job summary

Optus is one of Australia’s leading telecommunications providers, connecting more than 11 million customers every day across mobile, broadband and digital solutions. We’re looking for a vibrant and motivated Casual Retail Service Consultant to join our Wariewood team.

Be the face of Optus, delivering standout customer experiences, exploring our tech range, and sharing knowledge in a simple, friendly way. Flexible rosters and 25% product discounts are included.

Qualifications

• Customer-focused service skills
• Ability to explain tech in simple terms
• Empathy and problem-solving approach

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, sharing knowledge in a simple, helpful way.
• Bring personality to uncover customer needs and deliver personalised solutions.

Skills

Service superpower

Tech explorer

Problem solving

Composure under pressure

Team spirit

Job description

Optus is one of Australia’s leading telecommunications providers, connecting more than 11 million customers every day across mobile, broadband and digital solutions. We’re looking for a vibrant and motivated Casual Retail Service Consultant to join our Wariewood team.

Be the face of Optus, delivering standout customer experiences, exploring our tech range, and sharing knowledge in a simple, friendly way. Flexible rosters and 25% product discounts are included.