Casual Retail Tech Consultant – Flexible Hours & Perks

Optus Enterprise; Northern Beaches Council; Hybrid; AUD 41,000 - 55,000; Part time

Benefits offered by this job

$35 per hour + super + loadings

Product discounts

Diversity networks access

Counselling and wellbeing support

Flexible rosters

Job summary

Optus in Australia is hiring a Casual Retail Service Consultant to be the face of the brand in our Wariewood store, delivering standout experiences with optimism and genuine care. You’ll help customers explore our tech products and services and translate complex tech into simple, helpful guidance.

Bring your personality, empathy, and teamwork to uncover needs and provide personalised solutions in a welcoming environment.

Qualifications

• Understand customer needs and deliver genuine support.
• Explain tech with simple language to help customers.
• Listen with empathy and provide calm, practical solutions.
• Navigate difficult inquiries with empathy and respect.
• Collaborate with teammates to create a customer-first environment.

Responsibilities

• Be the face of Optus, delivering standout customer experiences.
• Explore our range of tech products and services, and share knowledge.
• Deliver personalised solutions that make customers' day.
• Work as one team to create a warm, welcoming environment.

Skills

Service superpower

Tech explorer

Problem solving

Composure under pressure

Team spirit

Job description

Optus in Australia is hiring a Casual Retail Service Consultant to be the face of the brand in our Wariewood store, delivering standout experiences with optimism and genuine care. You’ll help customers explore our tech products and services and translate complex tech into simple, helpful guidance.

Bring your personality, empathy, and teamwork to uncover needs and provide personalised solutions in a welcoming environment.