Casual Retail Service Consultant - Tech & Customer Care

Singapore Telecommunications

Sydney

On-site

AUD 39,000 - 58,000

Part time

8 days ago
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Benefits offered by this job

Staff discounts
Counselling support
Flexible rosters
Diversity programs

Job summary

Optus is a leading Australian telecommunications provider seeking a Casual Retail Service Consultant in Warriewood, NSW. You will be the face of the brand, delivering standout customer experiences with optimism and care, while helping customers choose tech products and services that fit their needs.

Bring your personality and problem-solving skills to deliver personalised solutions in a welcoming store environment. Flexible rosters and great staff discounts complement a supportive team culture.

Qualifications

  • Service Superpower: you know how to understand customer needs, deliver genuine support and let phenomenal service drive fantastic outcomes.
  • Tech Explorer: you enjoy helping customers make sense of tech by breaking things down simply and guiding them to the right solutions.
  • Problem Solving Pro: you listen with empathy, act with integrity, and turn challenges into practical solutions.

Responsibilities

  • Be the face of Optus, delivering standout customer experiences powered by optimism and genuine care.
  • Explore our range of tech products and services, sharing knowledge in a simple, helpful way.
  • Bring your personality to uncover customer needs and deliver personalised solutions.
  • Work as one team to craft a warm, welcoming environment where customers feel supported.

Skills

Customer service
Communication
Tech literacy

Job description

Optus is a leading Australian telecommunications provider seeking a Casual Retail Service Consultant in Warriewood, NSW. You will be the face of the brand, delivering standout customer experiences with optimism and care, while helping customers choose tech products and services that fit their needs.

Bring your personality and problem-solving skills to deliver personalised solutions in a welcoming store environment. Flexible rosters and great staff discounts complement a supportive team culture.

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