Customer-Focused Tech Concierge (Casual)

Singtel; Australia; On-site; Confidential; Part time

Job summary

Optus is seeking a Casual Retail Service Consultant to join our Redbank team in Australia. If you love helping people and bring positive energy, this role is for you. You’ll be the face of Optus, guiding customers through our tech products, listening to their needs and delivering personalised solutions.

Join a supportive team that values integrity, accountability and exceptional customer care. This casual position offers flexible rosters, competitive hourly pay with super, and employee perks.

Qualifications

• Customer service skills and a friendly, approachable demeanor.
• Ability to explain tech products clearly to customers.
• Flexible and able to work in a fast-paced retail environment.
• Commitment to diversity and inclusive service.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, and share your knowledge in a simple, helpful way.
• Uncover customer needs and deliver personalised solutions that brighten their day.
• Work as one team to craft a welcoming environment where customers feel supported.

Job description

Optus is seeking a Casual Retail Service Consultant to join our Redbank team in Australia. If you love helping people and bring positive energy, this role is for you. You’ll be the face of Optus, guiding customers through our tech products, listening to their needs and delivering personalised solutions.

Join a supportive team that values integrity, accountability and exceptional customer care. This casual position offers flexible rosters, competitive hourly pay with super, and employee perks.