Casual Front Desk & Resident Services

Hampshire Property Group; Port Macquarie; On-site; AUD 32,000 - 39,000; Part time

Job summary

Hampshire Property Group is seeking a Casual Front Office Receptionist for Riverside Residential Village in Port Macquarie. You will be the welcoming first contact for residents and visitors, handling enquiries and supporting daily front office operations.

The role focuses on friendly customer service, administrative tasks, and maintaining records, with rostered shifts Monday to Friday and some weekends as required.

Qualifications

• Experience in reception or administration roles within a community or village setting.
• Friendly, professional customer service mindset with residents and visitors.
• Strong verbal and written communication abilities.
• Proficient computer skills including Word, Excel and Outlook.

Responsibilities

• Serve as the first point of contact for residents and visitors in a welcoming, professional manner.
• Respond to inquiries via telephone, email and in person and provide information as required.
• Maintain accurate resident records and handle front office administration tasks.
• Support the Village Manager and team with day-to-day operations and communications.
• Rostered shifts Monday to Friday with some weekend work as needed.

Skills

Reception experience

Customer service

Communication skills

Computer literacy

Tools

Microsoft Office

Job description

Hampshire Property Group is seeking a Casual Front Office Receptionist for Riverside Residential Village in Port Macquarie. You will be the welcoming first contact for residents and visitors, handling enquiries and supporting daily front office operations.

The role focuses on friendly customer service, administrative tasks, and maintaining records, with rostered shifts Monday to Friday and some weekends as required.