Guest Experience Front Desk Coordinator (Casual)

Hampshire Property Group; Warburton; On-site; AUD 34,000 - 44,000; Full time

Job summary

Hampshire Property Group is seeking a Casual Front Office Receptionist for Warburton Holiday Park, a picturesque Yarra Valley destination. The role handles guest greeting, reservations, and general front desk duties to ensure memorable stays.

Experience in hospitality and familiarity with reservation systems (Newbook/RMS) are preferred. You will work on a 7-day rotating roster, including weekends, with an immediate start available.

Qualifications

• Experience in holiday park/hotel/hospitality in a similar role.
• Reservation system experience (Newbook/RMS) preferable; training provided.
• Customer service experience.
• Able to work unsupervised and in a team.
• Strong communication and written skills.
• Broad computer literacy (Word, Excel, Outlook).
• Excellent personal presentation with a friendly disposition.
• Willingness to carry out various tasks.
• Available to roster over a 7-day rotating roster including weekends.
• Available for immediate start.

Skills

Reservation systems

Customer service

Microsoft Office

Communication skills

Teamwork

Professional presentation

Multi-tasking

Immediate start

Roster management

Tools

Newbook RMS

Job description

Hampshire Property Group is seeking a Casual Front Office Receptionist for Warburton Holiday Park, a picturesque Yarra Valley destination. The role handles guest greeting, reservations, and general front desk duties to ensure memorable stays.

Experience in hospitality and familiarity with reservation systems (Newbook/RMS) are preferred. You will work on a 7-day rotating roster, including weekends, with an immediate start available.