Casual Front Desk Host — Warm Welcomes & Service

The Lurline Group; Sydney; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Casual position

Flexible schedule

Supportive team

Job summary

The Lurline Group is seeking a Casual Front Office Reception to join our Potts Point and Randwick hotels in NSW. You will be the first point of contact for guests, delivering warm welcomes, handling check-in/check-out, and assisting with reservations and inquiries.

This casual role offers flexible hours, weekend and public holiday shifts, and opportunities to develop in a supportive team. You should have strong communication, good organisational skills, and a professional presence to uphold our

Qualifications

• Excellent communication and interpersonal skills with guests
• Strong organisational abilities and attention to detail

Responsibilities

• Greet guests warmly on arrival
• Manage check-in and check-out efficiently
• Respond to guest enquiries promptly
• Process bookings, payments and admin tasks accurately
• Maintain accurate guest records and stay details
• Coordinate with other departments to meet guest needs
• Provide local information on attractions, dining and services
• Handle concerns and complaints professionally
• Support front desk with general administrative duties
• Keep front desk clean, organised and welcoming

Skills

Communication

Customer service

Organisation

Professional appearance

Calm under pressure

Flexibility

Reliability & punctuality

Job description

The Lurline Group is seeking a Casual Front Office Reception to join our Potts Point and Randwick hotels in NSW. You will be the first point of contact for guests, delivering warm welcomes, handling check-in/check-out, and assisting with reservations and inquiries.

This casual role offers flexible hours, weekend and public holiday shifts, and opportunities to develop in a supportive team. You should have strong communication, good organisational skills, and a professional presence to uphold our