Casual Front Desk Host – Guest Experience at Noosa Resort

RACV; Noosa Shire; Vor Ort; AUD 30.000 - 39.000; Teilzeit

Benefits dieser Stelle

Evening & weekend penalties

Discounts on RACV products

Employee of the month awards

Uniform

Complimentary parking

Zusammenfassung

RACV Noosa Resort in the Sunshine State is seeking a Front Office Receptionist to welcome guests with a warm, friendly smile. You’ll be the face of the resort, delivering exceptional service and assisting guests with check-in, check-out, and inquiries.

This casual role supports the front office with reservations, payments, information provision, and collaboration with F&B, concierge, housekeeping, and spa teams. Previous resort experience and PMS familiarity are ideal.

Qualifikationen

• Experience in front office reception in a hotel/resort environment.
• Experience with Property Management Systems (PMS).
• Professional face-to-face and telephone manner; strong interpersonal and communication skills.
• Attention to detail and good time management.

Aufgaben

• Greet guests at check-in/check-out and handle accommodation reservations for leisure and conference groups.
• Process payments and maintain records.
• Answer phones, respond to inquiries, and assist guests with requests.
• Provide information on accommodation, rates and amenities; cross-sell and upsell services.
• Collaborate with other departments (F&B, concierge, housekeeping, maintenance, spa).

Kenntnisse

Front desk

PMS

Customer service

Communication

Time management

Jobbeschreibung

RACV Noosa Resort in the Sunshine State is seeking a Front Office Receptionist to welcome guests with a warm, friendly smile. You’ll be the face of the resort, delivering exceptional service and assisting guests with check-in, check-out, and inquiries.

This casual role supports the front office with reservations, payments, information provision, and collaboration with F&B, concierge, housekeeping, and spa teams. Previous resort experience and PMS familiarity are ideal.