Casual Destination Experience Lead – Barrington Coast

MidCoast Council; Gloucester; Presencial; AUD 37.000 - 53.000; Tempo parcial

Benefícios oferecidos por esta vaga

Relocation support / housing guidance

Career development opportunities

Resumo da vaga

MidCoast Council is seeking a casual Destination Experience Officer to support visitors across the Barrington Coast. You will provide helpful information through Visitor Information Centres, mobile pop-ups and other channels, promoting the MidCoast region and local experiences.

The role suits someone who enjoys meeting people, has knowledge of the MidCoast region, and takes pride in creating positive visitor experiences. The service operates seven days a week, including some outside hours.

Qualificações

• TAFE qualification in business administration, tourism or a similar field, or relevant industry experience.

Responsabilidades

• Provide friendly and informed visitor assistance in person, by phone, email, online and through social media channels.
• Promote the Barrington Coast, local businesses, tourism products and experiences.
• Assist with operating Visitor Information Centres and mobile pop-up information booths.
• Maintain current knowledge of local attractions, events, services and tourism trends.
• Process sales, complete reconciliations and assist with routine financial duties.
• Collect information and complete administrative tasks for reporting.
• Update knowledge base and customer relationship management systems.
• Build positive relationships with visitors, businesses, community members, staff and volunteers.
• Assist with destination promotion, events and visitor service initiatives.
• Help identify opportunities to improve visitor experiences.
• Work collaboratively with the Economic and Destination Development team.

Conhecimentos

Customer service

Communication

Microsoft Office

Organisation

Teamwork

Relationship building

Flexibility

Formação

TAFE qualification in business administration or tourism

Ferramentas

Microsoft Office

Online platforms

Descrição da vaga

MidCoast Council is seeking a casual Destination Experience Officer to support visitors across the Barrington Coast. You will provide helpful information through Visitor Information Centres, mobile pop-ups and other channels, promoting the MidCoast region and local experiences.

The role suits someone who enjoys meeting people, has knowledge of the MidCoast region, and takes pride in creating positive visitor experiences. The service operates seven days a week, including some outside hours.