Casual Dental Receptionist - Weekday Front Desk & Patient Care

The Hospitals Contribution Fund Of Australia; Sydney; Vor Ort; AUD 34.000 - 44.000; Vollzeit

Zusammenfassung

The Hospitals Contribution Fund Of Australia operates a CBD Dental Centre seeking an experienced receptionist to manage appointments and handle enquiries. You will work closely with clinicians, build rapport with patients and act as an HCF brand advocate in a fast-paced dental setting.

This casual weekday role focuses on bookings, payments, and providing quality service, with opportunities to gain dental system experience and contribute to a collaborative team environment.

Qualifikationen

• Proven experience in a customer-facing receptionist role.
• Previous experience working in a dental centre is highly regarded.
• Experience in maintaining appointment booking and account systems.
• Understanding of computerised dental systems (Dental4Windows or Oasis) is desirable.
• Strong communication skills to build rapport with patients.
• Good time management and high attention to detail.
• Excellent listening skills and teamwork mentality.
• Experience with various insurance coverage plans.

Aufgaben

• Providing courteous, prompt and correct responses to enquiries.
• Handling bookings and managing appointments.
• Raising accounts and receipt payments.
• Complying with HCF Dental Quality Management System and policies.
• Maintain a clean and safe clinical environment.
• Support the Practice Manager and Dentist to foster teamwork and efficient operations.

Kenntnisse

Customer-facing

Reception experience

Dental centre experience

Appointment scheduling

Computerised dental systems

Communication skills

Time management

Listening skills

Insurance knowledge

Ausbildung

First aid certificate (Desirable)

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Jobbeschreibung

The Hospitals Contribution Fund Of Australia operates a CBD Dental Centre seeking an experienced receptionist to manage appointments and handle enquiries. You will work closely with clinicians, build rapport with patients and act as an HCF brand advocate in a fast-paced dental setting.

This casual weekday role focuses on bookings, payments, and providing quality service, with opportunities to gain dental system experience and contribute to a collaborative team environment.