Flexible Dental Receptionist – Patient Care & Scheduling

The Hospitals Contribution Fund Of Australia Limited; Sydney; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible working arrangements

50% subsidy on insurance cover

Family-friendly certified employer

18 weeks of parental leave

Mental health and wellbeing programs

Discounts on health and related insur

Job summary

The Hospitals Contribution Fund Of Australia Limited is seeking an experienced receptionist for our CBD Dental Centre. You will handle bookings, manage enquiries, and answer incoming calls while building rapport with patients and colleagues in a fast-paced clinical setting.

This full-time, permanent role is based in our CBD Dental Center, five days a week (Mon-Fri). You will support the Practice Manager and Dentist to ensure smooth operations and patient-centred care.

Qualifications

• Proven experience in a customer-facing receptionist role.
• Desirable experience in a dental centre or dental systems.
• Experience maintaining appointment booking and accounts.
• Strong communication skills to build rapport with patients.
• Good time management and attention to detail.
• Teamwork mentality and active listening.
• Experience with various insurance coverage plans.

Responsibilities

• Provide courteous, prompt responses to enquiries and manage bookings and appointments.
• Raise accounts and receipt payments.
• Comply with HCF Dental Quality Management System and policies.
• Maintain a clean and safe clinical environment.
• Support the Practice Manager and Dentist in fostering teamwork and efficient operations.

Skills

Customer-facing roles

Dental centre experience

Appointment booking

Dental software (Dental4Windows/Oasis)

Communication skills

Time management

Teamwork

Insurance knowledge

Tools

Dental4Windows

Oasis

Job description

The Hospitals Contribution Fund Of Australia Limited is seeking an experienced receptionist for our CBD Dental Centre. You will handle bookings, manage enquiries, and answer incoming calls while building rapport with patients and colleagues in a fast-paced clinical setting.

This full-time, permanent role is based in our CBD Dental Center, five days a week (Mon-Fri). You will support the Practice Manager and Dentist to ensure smooth operations and patient-centred care.