Casual Customer Service Officer - Ryde Aquatic Leisure Centre

Ryde City Council; Ryde; Vor Ort; AUD 42.000 - 60.000; Teilzeit

Benefits dieser Stelle

Flexible work arrangements

Health & wellbeing programs

Study support

Reward and recognition program

Zusammenfassung

City of Ryde is seeking a Casual Customer Service Officer to be the first point of contact at the Ryde Aquatic Leisure Centre. You will deliver friendly, efficient service and ensure every visitor has a positive experience during evening, weekend and holiday shifts.

Join a team that values excellent customer experiences, with flexible work arrangements and opportunities for learning and development, including study support and recognition programs.

Qualifikationen

• Greeting and assisting patrons at the front desk.
• Handling telephone and in-person enquiries.
• Processing forms, payments, and POS transactions.
• Providing administrative support to the Swim School.
• Using initiative to resolve day-to-day customer issues.

Aufgaben

• Greeting and assisting patrons at the front desk.
• Handling telephone and in-person enquiries.
• Processing forms, payments, and POS transactions.
• Providing administrative support to the Swim School.
• Using initiative to resolve day-to-day customer issues.

Kenntnisse

Front desk greeting

Telephone support

In-person enquiries

Payments & POS

Administrative support

Customer issue resolution

Tools

POS systems

Jobbeschreibung

• Deliver outstanding customer service
• Enjoy a friendly team environment
• $36.79 per hour (inc. casual loading) + superannuation + applicable penalty rates

About Us City of Ryde, just 12 kilometres from Sydney CBD, is a place of unique lifestyle and opportunity. It is home to an engaged and culturally diverse community of around 130,000 people, and a strong and growing Smart City economy including more than 13,000 local businesses, Macquarie Park, world-class hospitals, and a leading university. All balanced with beautiful bushland, riverfront parks, open spaces, and sport facilities. Our council delivers a broad range of services, projects, programs, and events. We are actively committed to innovation, sustainability, resilience and providing exceptional customer experiences, and this relies on attracting and keeping great people. We offer a range of benefits, including flexible work arrangements, health and wellbeing programs, a learning and development program including study support, and a reward and recognition program.

About the Role Do you enjoy delivering exceptional customer service in a fast-paced team environment? Are you looking for flexible, casual work with evening, weekend, and holiday shifts? If so, the Ryde Aquatic Leisure Centre is looking for you! We are seeking a Customer Service Officer (Casual) to be the first point of contact for our patrons. In this role, you will provide friendly and efficient service, ensuring every visitor has a positive experience at our Centre.

• Greeting and assisting patrons at the front desk
• Handling telephone and in-person enquiries
• Processing forms, payments, and point-of-sale transactions
• Providing administrative support to the Swim School
• Using initiative to resolve day-to-day customer issues

Closing Date: Thursday 12 November 2026 at 11:30pm If you would like to know more, please see the position description or contact Melinda Contino on 8878 5112 for a confidential discussion.

City of Ryde is committed to Equal Employment and Child Safety.