Casual Customer Service Pro - Evenings & Weekends

City of Ryde; Sydney; On-site; AUD 42,000 - 60,000; Part time

Job summary

City of Ryde is hiring a Casual Customer Service Officer for the Ryde Aquatic Leisure Centre. You will be the first contact for patrons, greeting them at the front desk and handling enquiries in a fast-paced environment.

This casual role offers evening, weekend and holiday shifts with the possibility of flexible arrangements. You will also process payments, support the Swim School, and resolve day-to-day customer issues with a proactive approach.

Qualifications

• Experience in customer service in a fast-paced environment.
• Willing to work evenings, weekends and holidays.

Responsibilities

• Greeting and assisting patrons at the front desk
• Handling telephone and in-person enquiries
• Processing forms, payments, and point-of-sale transactions
• Providing administrative support to the Swim School
• Using initiative to resolve day-to-day customer issues

Skills

Customer service

Job description

City of Ryde is hiring a Casual Customer Service Officer for the Ryde Aquatic Leisure Centre. You will be the first contact for patrons, greeting them at the front desk and handling enquiries in a fast-paced environment.

This casual role offers evening, weekend and holiday shifts with the possibility of flexible arrangements. You will also process payments, support the Swim School, and resolve day-to-day customer issues with a proactive approach.