Casual Customer Service | Flexible Evenings & Weekends

City of Ryde; Ryde; On-site; AUD 48,000 - 55,000; Part time

Job summary

City of Ryde is seeking a Casual Customer Service Officer for Ryde Aquatic Leisure Centre. You will be the first point of contact, delivering friendly service to visitors and ensuring a positive experience.

The role offers flexible casual shifts, including evenings, weekends and holidays, with a focus on customer care and efficient front-desk support. Responsibilities include greeting patrons, answering enquiries, processing payments and providing Swim School admin support, with a proactive

Qualifications

• Strong communication and problem-solving skills.

Responsibilities

• Greets and assists patrons at the front desk.
• Handles telephone and in-person enquiries.
• Processes forms, payments and point-of-sale transactions.
• Provides administrative support to the Swim School.
• Uses initiative to resolve day-to-day customer issues.

Job description

City of Ryde is seeking a Casual Customer Service Officer for Ryde Aquatic Leisure Centre. You will be the first point of contact, delivering friendly service to visitors and ensuring a positive experience.

The role offers flexible casual shifts, including evenings, weekends and holidays, with a focus on customer care and efficient front-desk support. Responsibilities include greeting patrons, answering enquiries, processing payments and providing Swim School admin support, with a proactive