Casual Customer Service & Freight Support

Animal Welfare League Sa; Adelaide; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Advancement opportunities

Access to centre facilities

Health & Wellness programs

Employee discounts

Complimentary annual flu shots

Employee Assistance Program

Job summary

Northline is seeking a friendly and professional Customer Service Officer in Adelaide to be the face of our Centres. You’ll handle inbound inquiries, quotes and freight updates while supporting a busy team.

This casual role requires reliability, strong communication, and data entry accuracy in a fast-paced environment. You’ll need excellent customer service skills, cash handling experience, and a willingness to work shifts between 7:30am and 6:00pm.

Qualifications

• Customer service experience with ability to communicate effectively.

Responsibilities

• Be the first point of contact for customers, providing a friendly, professional experience.
• Assist with enquiries via phone and email and coordinate with teams to resolve issues.
• Process transactions accurately including cash, EFTPOS and receipts.
• Maintain data accuracy and up-to-date records with attention to detail.
• Support colleagues and contribute to a positive team culture.

Skills

Customer service

Problem solving

Communication

Sales background

Cash handling

MS Office

Teamwork

Reliability

Professional presentation

Education

First Aid & CPR Certification

National Police Check

Working with Children Check

Tools

Outlook & Excel

POS/EFTPOS familiarity

Job description

Northline is seeking a friendly and professional Customer Service Officer in Adelaide to be the face of our Centres. You’ll handle inbound inquiries, quotes and freight updates while supporting a busy team.

This casual role requires reliability, strong communication, and data entry accuracy in a fast-paced environment. You’ll need excellent customer service skills, cash handling experience, and a willingness to work shifts between 7:30am and 6:00pm.