Freight Customer Care Specialist (Mon–Fri)

Reddy Express; South Australia; Hybrid; AUD 48,000 - 62,000; Full time

Job summary

Northline is seeking a Customer Service Officer to be the first point of contact for customers, delivering a positive experience. You’ll organise collections, provide quotes, answer freight enquiries and keep customers informed with care, confidence and professionalism.

This permanent role runs Monday to Friday with flexibility to work shifts between 7:30am and 6:00pm. If you come from call centre, hospitality or retail, this is a chance to grow a rewarding career in freight and logistics with a

Qualifications

• Must be customer‑facing with strong communication skills.
• Experience in call centre, hospitality or retail is advantageous.
• Ability to organise collections and provide quotes with professionalism.

Responsibilities

• Serve as first point of contact for customers.
• Organise collections and provide quotes.
• Answer freight enquiries and keep customers informed with care.
• Support a positive customer experience.

Job description

Northline is seeking a Customer Service Officer to be the first point of contact for customers, delivering a positive experience. You’ll organise collections, provide quotes, answer freight enquiries and keep customers informed with care, confidence and professionalism.

This permanent role runs Monday to Friday with flexibility to work shifts between 7:30am and 6:00pm. If you come from call centre, hospitality or retail, this is a chance to grow a rewarding career in freight and logistics with a