Casual Aquatics Center Customer Care Specialist

Inner West Council; Inner West; On-site; AUD 37,000 - 52,000; Full time

Benefits offered by this job

Flexible work arrangements

Gym membership from $18.65/week

Job summary

Inner West Council is hiring casual Aquatics Customer Service Officers across our Aquatic and Recreation Centres. In this fast-paced, customer-focused role, you will help aquatic centre users access programs, services and activities that support active and healthy lifestyles.

You will respond to enquiries, resolve issues professionally, and build welcoming relationships with diverse visitors. Prior experience in health, fitness, hospitality or tourism is valued.

Qualifications

• Previous experience in Health, Fitness, Aquatics, Hospitality, Tourism or equivalent industry.
• Experience in a fast-paced high volume customer service environment.
• Demonstrated interpersonal and customer service skills.
• Flexible outlook and ability to resolve problems.
• Organisational and administrative skills.

Responsibilities

• Provide exceptional service to aquatic centre users, helping access programs and activities.
• Respond to enquiries and resolve issues in a welcoming, inclusive environment.
• Build positive relationships with customers in a fast-paced setting.

Skills

Previous experience in Health, Fitness

Customer service in high-volume env

Interpersonal and customer service

Flexible problem-solving

Organisational and admin skills

Job description

Inner West Council is hiring casual Aquatics Customer Service Officers across our Aquatic and Recreation Centres. In this fast-paced, customer-focused role, you will help aquatic centre users access programs, services and activities that support active and healthy lifestyles.

You will respond to enquiries, resolve issues professionally, and build welcoming relationships with diverse visitors. Prior experience in health, fitness, hospitality or tourism is valued.