Casual Banking Customer Experience Advisor - Mount Isa

NAB; Mount Isa City; On-site; AUD 34,000 - 44,000; Full time

Job summary

NAB in Mount Isa, QLD is seeking a Casual Customer Advisor to support the local branch and nearby branches, serving as the first point of contact for customers and delivering a tailored banking experience.

You’ll help customers choose the right products and services, such as opening accounts and basic lending, while promoting NAB’s Smarter Banking options for self-service and digital channels to keep banking simple, secure and accessible.

Qualifications

• Passion for delivering quality service to NAB's diverse range of customers.
• Team player with keen eye for detail ensuring every transaction is efficient and accurate.
• Customer-centric thinking and appreciation for inclusion and diversity.

Responsibilities

• Support NAB’s Mount Isa branch and surrounding branches by being the first point of contact for our customers; putting them at the centre of everything you do.
• Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions.
• Demonstrate our Smarter Banking options (self-service and digital) for customers; making banking simple, easy and secure.

Job description

NAB in Mount Isa, QLD is seeking a Casual Customer Advisor to support the local branch and nearby branches, serving as the first point of contact for customers and delivering a tailored banking experience.

You’ll help customers choose the right products and services, such as opening accounts and basic lending, while promoting NAB’s Smarter Banking options for self-service and digital channels to keep banking simple, secure and accessible.