Banking Customer Advisor (Casual) - Mount Isa

NAB; Mount Isa City; On-site; AUD 52,000 - 68,000; Full time

Job summary

NAB in Mount Isa is seeking a Branch Customer Advisor to be the front line for customers, guiding them through banking options and services. You will help open accounts, discuss lending, and handle transactions with a focus on accuracy and efficiency.

The role emphasizes customer-centric service, collaboration with branches, and promoting NAB’s digital and self-service tools for a smoother banking experience.

Qualifications

• Passion for delivering quality experiences for customers.
• Team-oriented with attention to detail ensuring accurate transactions.
• Customer-centric thinking and inclusivity.

Responsibilities

• Support NAB’s Mount Isa branch and nearby branches as the first point of contact for customers.
• Identify suitable products and services (accounts, unsecured lending, transactions) for customers.
• Demonstrate Smarter Banking options (self-service and digital) to make banking simple, easy, and secure.

Skills

Customer service

Attention to detail

Team player

Client relationship

Job description

NAB in Mount Isa is seeking a Branch Customer Advisor to be the front line for customers, guiding them through banking options and services. You will help open accounts, discuss lending, and handle transactions with a focus on accuracy and efficiency.

The role emphasizes customer-centric service, collaboration with branches, and promoting NAB’s digital and self-service tools for a smoother banking experience.