Branch Customer Experience Advisor

NAB; Mount Isa City; On-site; AUD 52,000 - 65,000; Full time

Job summary

NAB Mount Isa is seeking a Branch Customer Advisor to deliver a seamless, customer‑centred banking experience at our Mount Isa branch.

You will be the first point of contact for customers, help identify suitable products, and demonstrate Smarter Banking options to make banking simple and secure.

Join a team that values inclusion and aims to be the most customer‑centric bank in Australia and New Zealand.

Qualifications

• Customer-focused mindset is essential.
• Ability to work as part of a team to serve customers.
• Detail-oriented approach to transactions and processes.

Responsibilities

• Be the first point of contact for NAB Mount Isa customers and branches, prioritising their needs.
• Identify suitable products and services for customers, including accounts and transactions.
• Promote self-service and digital banking options to make banking simple, secure and accessible.

Skills

Customer service

Attention to detail

Team collaboration

Job description

NAB Mount Isa is seeking a Branch Customer Advisor to deliver a seamless, customer‑centred banking experience at our Mount Isa branch.

You will be the first point of contact for customers, help identify suitable products, and demonstrate Smarter Banking options to make banking simple and secure.

Join a team that values inclusion and aims to be the most customer‑centric bank in Australia and New Zealand.