Branch Banking Experience Advisor

uWorkin; Cloncurry Shire; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Banking discounts

Travel discounts

Leave benefits

Job summary

NAB in Queensland seeks a Customer Advisor to join our Mount Isa and Cloncurry branches. You will be the first point of contact for customers, guiding them through products and services to meet their needs.

You'll demonstrate Smarter Banking options and help customers complete account openings, lending and transactions, while delivering a gold-class, tailored experience.

Join a team focused on inclusion and customer-centric thinking, with structured development and career progression.

Qualifications

• Customer-facing banking knowledge and service delivery skills.
• Ability to identify suitable products and services for customers.
• Proactive use of digital self-service tools to enhance the customer experience.

Responsibilities

• Support NAB's Mount Isa and Cloncurry branches as the first point of contact for customers.
• Identify suitable products and services (account opening, unsecured lending, banking transactions).
• Demonstrate Smarter Banking options (self-service and digital) to simplify banking for customers.

Skills

Customer service

Team player

Attention to detail

Job description

NAB in Queensland seeks a Customer Advisor to join our Mount Isa and Cloncurry branches. You will be the first point of contact for customers, guiding them through products and services to meet their needs.

You'll demonstrate Smarter Banking options and help customers complete account openings, lending and transactions, while delivering a gold-class, tailored experience.

Join a team focused on inclusion and customer-centric thinking, with structured development and career progression.