Case Manager: Trauma-Informed Housing Support (On-Site)

MA MISSION AUSTRALIA; Batchelor; On-site; AUD 85,000 - 104,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Counselling services

Volunteer opportunities

Additional annual leave

Job summary

Mission Australia Batchelor is seeking a dedicated case manager for the Batchelor Transitional Accommodation Service. You will deliver person-centred, trauma‑informed support to residents moving toward stable housing, planning and tenancy readiness.

On-site role requiring strong relationship skills, data management, and collaboration with community and government partners to improve outcomes for Aboriginal residents.

Qualifications

• Minimum two years' experience in homelessness, housing or related human services field.
• Trauma informed case management, assessments and planning experience.
• Ability to build trust with Aboriginal individuals, families and communities.

Responsibilities

• Deliver person centred case management with assessments and housing transition plans.
• Conduct intake, risk assessments and ongoing reviews of support needs.
• Support tenancy readiness and independent living skills for residents.

Skills

Case management

Trauma-informed

Cultural safety

Assessment & planning

Communication

Education

Relevant degree or diploma in community services

Job description

Mission Australia Batchelor is seeking a dedicated case manager for the Batchelor Transitional Accommodation Service. You will deliver person-centred, trauma‑informed support to residents moving toward stable housing, planning and tenancy readiness.

On-site role requiring strong relationship skills, data management, and collaboration with community and government partners to improve outcomes for Aboriginal residents.