Case Manager: DV & Housing Support, Trauma-Informed

MA MISSION AUSTRALIA; Sydney; On-site; AUD 94,000 - 109,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Free confidential counselling

Chaplaincy support

Job summary

Mission Australia in MT Druitt is seeking an experienced Case Manager to support individuals and families rebuilding their lives after family and domestic violence. The role focuses on trauma‑informed, person‑centred case management, safety planning and housing access, with strong collaboration with community services.

You will manage a complex caseload in a one‑year contract, with potential extension. The position requires relevant qualifications, strong client engagement, and the ability to

Qualifications

• Experience managing a caseload of clients with complex needs.
• Experience or knowledge of family and domestic violence.
• Ability to manage priorities and adapt to changing needs.

Responsibilities

• Manage a caseload of clients with complex needs.
• Provide case management, client meetings and outreach support.
• Conduct risk assessments and develop safety and support plans.
• Support clients to access and maintain safe, stable housing.
• Advocate for clients and coordinate referrals to services.
• Maintain accurate case notes and reports.

Skills

Caseload management

DV/GBV experience

Risk assessment

Client engagement

Education

Relevant qualification

Job description

Mission Australia in MT Druitt is seeking an experienced Case Manager to support individuals and families rebuilding their lives after family and domestic violence. The role focuses on trauma‑informed, person‑centred case management, safety planning and housing access, with strong collaboration with community services.

You will manage a complex caseload in a one‑year contract, with potential extension. The position requires relevant qualifications, strong client engagement, and the ability to