Case Manager - Men's Transitional Housing (NT)

The Salvation Army; Alice Springs; On-site; AUD 70,000 - 76,000; Full time

Benefits offered by this job

Remote Area Housing Benefit

Entertainment Benefit

Relocation assistance

Generous paid parental leave

Purchased Leave Scheme

Flexible working arrangements

Employee Assistance Program

Job summary

The Salvation Army in Alice Springs is seeking a dedicated Case Manager for the Transitional Housing (Men’s Program). You will support men living in transitional housing, guiding them toward stability and independence, building trust and coordinating with local agencies.

You will work with a small team to create case plans, connect residents with services and advocate for their needs within a culturally respectful framework.

Qualifications

• Certificate IV in Community Services (or related qualification) is required.
• Experience supporting people in a social services environment is essential.
• Case management skills grounded in empathy, structure and good judgement are required.
• Confidence working with people from diverse cultural backgrounds.
• Understanding of local Aboriginal communities and culture is highly valued.
• NT Driver’s Licence and Working with Children Check are required.

Responsibilities

• Listen, guide, advocate and help participants take practical steps toward stability and independence.
• Build genuine relationships with participants and create case plans with them.
• Help participants connect with services, community supports and opportunities.
• Work closely with the Team Leader and local agencies across the NT to ensure coordinated care.
• Maintain clear, respectful records to support continuity of care.
• Respond with flexibility and care when circumstances shift and support Aboriginal men and those for whom English is not a first language.

Skills

Case management

Empathy

Cultural sensitivity

Communication

Education

Certificate IV in Community Services (or related qualification)

Tools

NT Driver’s Licence

Working with Children Check

Job description

The Salvation Army in Alice Springs is seeking a dedicated Case Manager for the Transitional Housing (Men’s Program). You will support men living in transitional housing, guiding them toward stability and independence, building trust and coordinating with local agencies.

You will work with a small team to create case plans, connect residents with services and advocate for their needs within a culturally respectful framework.