Case Manager - Kids in Focus

Wesley Mission Queensland Limited; Gold Coast City; Vor Ort; AUD 48.000 - 62.000; Teilzeit

Benefits dieser Stelle

Salary packaging up to $18,550

Supportive culture

Great everyday perks

Zusammenfassung

Wesley Mission Queensland Limited is seeking a Part-Time Case Manager for Kids in Focus to provide outreach-based support to children, parents, and family carers affected by substance misuse. This role operates within a strengths-based, trauma-informed, and child-focused framework to build resilience, improve wellbeing, and create safe environments for children to thrive.

A typical day includes delivering case management, assessments, outreach, advocacy, and collaboration with schools, health

Qualifikationen

• Experience delivering holistic case management, assessment, advocacy, and referral services.
• Experience with substance misuse, mental health, or social/family issues using strengths-based approach.
• Strong communication and relationship-building skills across networks.
• Ability to work autonomously and in a team with solid admin/record-keeping skills.

Aufgaben

• Delivering strengths-based, trauma-informed case management, advocacy, and support for families affected by substance misuse.
• Conducting assessments and developing, implementing, and reviewing case plans to improve outcomes for children and families.
• Providing outreach, counselling, and therapeutic support to strengthen wellbeing, parenting capacity, and family relationships.
• Supporting families to access services, programs, support groups, and community resources.
• Advocating for families and helping them navigate complex service systems and achieve their goals.
• Collaborating with Child Safety, schools, health services, and other stakeholders to coordinate effective support and referrals.
• Maintaining accurate case notes, assessments, reports, client records, and program data in line with organisational requirements.
• Contributing to service development, stakeholder engagement, and a positive, collaborative team environment.

Kenntnisse

Holistic case management

Advocacy

Stakeholder engagement

Communication skills

Autonomy and teamwork

Ausbildung

Tertiary qualification in Human Services or related

Tools

Microsoft Office

Client management systems

Jobbeschreibung

Your Role as Case Manager – Kids in Focus

The Kids in Focus Case Manager provides outreach-based support to children, parents, and family carers affected by substance misuse. Working from a strengths-based, trauma-informed and child-focused framework, you will support families to build resilience, strengthen parenting capacity, improve wellbeing, and create safe, nurturing environments where children can thrive.

A typical day may include:

• Delivering strengths-based, trauma-informed case management, support, and advocacy for children, parents, carers, and families affected by substance misuse.
• Conducting assessments and develop, implement, and review case plans focused on improving outcomes for children and families.
• Providing outreach, counselling, and therapeutic support to strengthen wellbeing, parenting capacity, and family relationships.
• Supporting families to access appropriate services, programs, support groups, and community resources.
• Advocating for families and assist them to navigate complex service systems and achieve their goals.
• Collaborating with Child Safety, schools, health services, and other stakeholders to coordinate effective support and referrals.
• Maintaining accurate case notes, assessments, reports, client records, and program data in line with organisational requirements.
• Contributing to service development, stakeholder engagement, and a positive, collaborative team environment.

This is a Part-Time (27.5 hours per week) Fixed-Term position until 30/06/2027.

What We Offer

• Make Your Pay Go Further with Salary Packaging:
• Take advantage of up to $18,550 in salary packaging benefits to help maximise your income.
• Thrive in a Supportive Culture:
• Be part of a team that values connection, collaboration, and supporting one another to do meaningful work.
• Enjoy Great Everyday Perks:
• Access discounts on health insurance, gym memberships, entertainment, and much more.

What We’re Looking For

• Demonstrated experience delivering holistic case management, assessment, advocacy, and referral services to individuals and families with complex needs.
• Experience supporting families affected by substance misuse, mental health challenges, or other social and family issues using a strengths-based approach.
• Strong communication, relationship-building, and stakeholder engagement skills, with the ability to work collaboratively across community and human services networks.
• Ability to work autonomously and within a team, supported by sound administrative, record-keeping, and computer skills, including Microsoft Office and client management systems.
• Relevant tertiary qualification in Human Services, Social Work, Psychology, Community Services, or a related discipline.
• Relevant probity checks required by legislation and WMQ Limited policy.
• Current Driver’s Licence and willingness to travel for work.

About Wesley Mission Queensland (WMQ)

Wesley Mission Queensland is a leading not-for-profit provider of health and community services. With over a century of service, we support people across all life stages with aged care, disability support, mental health services, and community outreach. Our values, Innovation, Hope, Integrity, Compassion, Justice, Empowerment, and Respect, guide everything we do.

WMQ's vision for reconciliation is for all people to stand unified in an equal and inclusive future. We commit to enhancing opportunities for Aboriginal & Torres Strait Islander People and celebrating diversity. As part of our commitment to Reconciliation we encourage applications from Aboriginal and Torres Strait Islander Peoples.