Care Rostering & Staffing Coordinator

D.A.N.S. Inhome Care; Dubbo; On-site; AUD 65,000 - 90,000; Full time

Job summary

DANS In Home Care is looking for a proactive Workforce Coordinator to manage rostering across multiple service areas, ensuring the right staff are scheduled to meet client needs. You’ll play a pivotal role in filling shifts, coordinating with care workers, and maintaining accurate workforce records.

In this fast-paced environment, you will balance client requirements with staff availability while upholding compliance and service standards.

Qualifications

• Enjoys workforce scheduling and solving roster challenges.
• Can think quickly and adapt when priorities change.
• Builds strong relationships with staff and stakeholders.
• Is highly organised and detail-oriented.
• Communicates confidently and professionally.
• Thrives in a busy environment with competing priorities.
• Enjoys finding solutions and achieving outcomes.
• Remains calm under pressure.
• Takes ownership and follows problems through to resolution.
• Genuinely cares about supporting both clients and staff.

Responsibilities

• Developing and maintaining staff rosters across multiple service areas.
• Managing shift allocations, roster changes and staff availability.
• Filling vacant shifts and responding to short-notice changes.
• Liaising regularly with support workers regarding schedules and availability.
• Ensuring adequate staffing levels to meet client requirements.
• Supporting workforce planning and service delivery across the organisation.
• Monitoring roster compliance with the SCHADS Award and organisational requirements.
• Working proactively to reduce gaps and improve workforce utilisation.
• Building strong relationships with frontline staff to ensure effective workforce coordination.
• Assisting with recruitment activities as required.
• Coordinating interviews and candidate communications.
• Supporting onboarding and induction processes.
• Maintaining accurate employee records and workforce documentation.

Skills

Workforce scheduling

Problem solving

Relationship building

Organisational skills

Communication

Calm under pressure

Ownership

rostering systems

Tools

Rostering systems

Job description

DANS In Home Care is looking for a proactive Workforce Coordinator to manage rostering across multiple service areas, ensuring the right staff are scheduled to meet client needs. You’ll play a pivotal role in filling shifts, coordinating with care workers, and maintaining accurate workforce records.

In this fast-paced environment, you will balance client requirements with staff availability while upholding compliance and service standards.