Care Rostering & Scheduling Coordinator

Simply Helping; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Attractive pay and company culture

On-site office at Gladstone Park

Job summary

Simply Helping – Central & Northern Melbourne is seeking a dedicated Coordinator to manage rostering and scheduling for clients and support workers. The role is office-based at Gladstone Park with potential 0.8 FTE and an on-call rotation to cover after-hours needs.

You will coordinate client requirements, maintain accurate staff records, and liaise with families to ensure services meet preferences. Strong admin skills and computer literacy are essential.

Qualifications

• Experience in rostering, scheduling or coordination for clients.
• Disability or healthcare sector experience preferred.
• Excellent attention to detail and accuracy.
• Excellent written and verbal communication.
• Calm under pressure and resourceful.
• Strong computer skills: Outlook, Excel, Word. Carelink experience bonus.

Responsibilities

• Coordinate scheduling of Support Workers according to client needs.
• Liaise with clients and families to understand requirements and communicate them to the team.
• Support care coordination and maintain accurate staff availability records.
• Monitor absenteeism and proactively address resourcing gaps.
• Collaborate with office team and broader network to ensure high-quality services.
• Maintain roster schedules in line with Schads Award.
• Assist with new client onboarding and intake.

Skills

Rostering & scheduling

Coordination

Administration

IT systems

Microsoft Office

Carelink Plus

Education

Certificate III in Administrative

Diploma in Admin (Desirable)

Tools

Carelink Plus

Job description

Simply Helping – Central & Northern Melbourne is seeking a dedicated Coordinator to manage rostering and scheduling for clients and support workers. The role is office-based at Gladstone Park with potential 0.8 FTE and an on-call rotation to cover after-hours needs.

You will coordinate client requirements, maintain accurate staff records, and liaise with families to ensure services meet preferences. Strong admin skills and computer literacy are essential.