Care Coordinator – Central Coast (Full-Time)

Lumia Care Pty; Central Coast; On-site; AUD 65,000 - 85,000; Full time

Job summary

Lumia Care Pty is seeking a dedicated Care Coordinator to support high‑quality care delivery on the Central Coast. You will ensure client information, care plans and service records remain accurate, up to date and compliant, working closely with Care Partners and Team Leaders.

In this role you will coordinate onboarding, maintain documentation and support day‑to‑day service delivery, contributing to a culture of quality, compliance and continuous improvement.

Qualifications

• Must be highly organized, adaptable and able to manage changing priorities.
• Strong attention to detail with excellent communication skills.
• Comfortable collaborating with Care Partners and Team Leaders to support service delivery.

Responsibilities

• Coordinate care services to ensure timely, high‑quality support.
• Maintain accurate client records, care plans and service documentation.
• Support onboarding and ensure compliance requirements are met.
• Monitor service delivery and escalate issues as needed.
• Update client and workforce information across internal systems.
• Collaborate with stakeholders to deliver superior customer service.
• Support continuous quality improvement across the team.

Skills

Organized

Adaptable

Attention to detail

Excellent communication

Collaborative

Customer service

Education

Certificate IV or Diploma in Business Administration/Community Services/Health Administration

Minimum 1 year coordination/administration experience

Tools

Client management system

Rostering system

Job description

Lumia Care Pty is seeking a dedicated Care Coordinator to support high‑quality care delivery on the Central Coast. You will ensure client information, care plans and service records remain accurate, up to date and compliant, working closely with Care Partners and Team Leaders.

In this role you will coordinate onboarding, maintain documentation and support day‑to‑day service delivery, contributing to a culture of quality, compliance and continuous improvement.