Campus Shift Leader: Own the Floor & Student Experience

Contoureducation; Sydney; On-site; AUD 68,000 - 83,000; Full time

Benefits offered by this job

Extra leave

Employee Assistance Program (EAP)

Lifestyle perks

Job summary

Contour Education is seeking Assistant Campus Leaders for our Parramatta and Epping campuses opening January 2027. When you’re on shift, the campus is yours—lead the team, manage the floor, and uphold the Contour standard to keep students safe and engaged.

You’ll work alongside your Campus Leader, backing coaching with the team and building a track record to run a campus of your own. Availability across weeknights and weekends is required, with mentorship guiding your growth into Campus Leader.

Qualifications

• Experience in a customer-facing role (education, retail, hospitality or similar).
• Shift leadership or supervisory experience on the floor.
• Calm under pressure with good judgement on escalation.
• Clear, warm communication with students, parents, tutors and teammates.
• Attention to detail to notice missing class packs and roster issues.

Responsibilities

• Lead the campus during your shift, ensuring operations run to Contour standard.
• Perform safety checks each shift and escalate as needed.
• Be the first point of contact for CECS on your shift and reinforce coaching.
• Handle walk-ins, student trials, and scheduling changes with families.
• Fix roster and class issues on the fly and have materials ready for class.

Skills

Shift leadership

Customer service

Calm under pressure

Clear communication

Attention to detail

Team leadership

Flexibility

Job description

Contour Education is seeking Assistant Campus Leaders for our Parramatta and Epping campuses opening January 2027. When you’re on shift, the campus is yours—lead the team, manage the floor, and uphold the Contour standard to keep students safe and engaged.

You’ll work alongside your Campus Leader, backing coaching with the team and building a track record to run a campus of your own. Availability across weeknights and weekends is required, with mentorship guiding your growth into Campus Leader.